Policies
Terms of Service
Graceful Life Nation provides non-clinical listening and encouragement services only. By using this website or any Graceful Life Nation service, you acknowledge and agree that this service is not therapy, counseling, coaching, medical care, or crisis intervention.
All services are provided through paid, phone-based listening support. Payment is required before services are rendered. Graceful Life Nation does not guarantee outcomes, emotional results, or specific experiences from any call.
Prayer and spiritual encouragement are optional and are provided only upon request. Faith-based support is never assumed, required, or imposed.
Use of this website and services constitutes acceptance of these terms.
Right to Refuse Service
Graceful Life Nation reserves the right to refuse, limit, or discontinue service at any time to maintain a safe, respectful, and appropriate environment.
Service may be refused or terminated immediately, without refund, if a caller engages in behavior that is abusive, threatening, manipulative, sexually explicit, harassing, inappropriate, or violates personal boundaries.
Graceful Life Nation may also decline service if a caller’s needs exceed the scope of non-clinical listening support.
Payment & Refund Policy
All payments must be completed before a call begins.
Payments are non-refundable once a call has started, regardless of call length or outcome.
Missed calls, no-shows, or failure to connect during scheduled times are not eligible for refunds.
Membership plans may be canceled with at least 30 days’ notice. Payments already processed are non-refundable, and partial refunds are not provided for unused calls or remaining time.
Privacy Policy
Graceful Life Nation respects your privacy and treats your personal information and conversations with care and confidentiality.
Personal information may be collected and used as necessary to provide services, process payments, schedule calls, communicate with you, and operate Graceful Life Nation.
Your conversations with Graceful Life Nation are confidential. We do not share the details of your conversations with others. Calls may be recorded and securely stored for quality and service purposes. Information may only be disclosed when required by law.
Payments are processed securely through Stripe. Graceful Life Nation does not store or have access to your full payment card details.
Limited records may be maintained for operational, administrative, scheduling, and service purposes. Reasonable measures are taken to protect personal information.
Availability & Emergency Policy
Graceful Life Nation is not monitored 24/7 and does not provide emergency or crisis support.
If you are experiencing a mental health emergency, emotional crisis, or are in immediate danger, please contact local emergency services or a qualified healthcare provider.
Graceful Life Nation is unable to provide immediate assistance outside posted service hours. Calls and messages received outside service hours are typically returned within 24–48 hours.
Scope of Services Disclaimer
Graceful Life Nation provides compassionate listening, encouragement, and optional prayer support.
This service does not diagnose, treat, cure, or prevent any mental health, emotional, medical, or psychological condition.
Graceful Life Nation does not provide medical advice, legal advice, mental health treatment, or professional counseling services.
Consent & Acknowledgment
By using Graceful Life Nation services, you acknowledge that you understand the nature and limitations of our non-clinical listening and encouragement services and agree to participate voluntarily.
You confirm that you are responsible for your own decisions, actions, and well-being. You also acknowledge that Graceful Life Nation does not provide therapy, counseling, medical care, crisis intervention, or emergency services.
Contact Information
If you have questions regarding these policies, you may contact:
Graceful Life Nation
Phone: 1-800-795-3610
Email: info@gracefullifenation.com